Does this website employ the crew?
No. We're a matching service — an independent local provider handles the actual build.
Is a response guaranteed?
No. Provider bandwidth across Durham and the Triangle changes by season and by neighborhood.
Can a phone call replace seeing the yard?
Rarely. Grading, drainage, and existing structure usually need an in-person look before a number means anything.
Is getting a second opinion worth the time?
Generally, yes — laying two written scopes side by side tends to reveal real differences in approach and materials.
Whose job is it to verify insurance and licensing?
Yours, as the homeowner. Ask for paperwork before any deposit changes hands.